Reviews

Letrice and her staff are always kind, knowledgeable, and timely. Never spend more than 30-40 minutes in the office and always leave with my questions answered!

I am BIG on reviews. Reviews are from real people experiences and even though we read the bio, the reviews will persuade us the most. Availability: I love the fact that they are open on a Saturday. This helps tremendously and I really appreciate that. Communication: The receptionist, the patient portal, and the doctor communication is 10/10. I was at work and was able to do a virtual call about my ultrasound results. Super convenient. I also sent a message in the patient portal and I kid you not, it was 7:20 in the morning and Dr. responded in 5 mins. I love that!!!!! I read about the receptionist having an attitude... NEGATIVE! Always professional and kind. Ambience : Clean, peaceful and welcoming! Overall 20/20 Thank you sooo much!

Dr.Mason was knowledgeable , caring , and down to earth and addressed all my concerns.

Love her energy, and the vibe in the whole place. I will definitely recommend to others. I drove 45 minutes and will definitely do it again.

Such a great experience! Very educational, professional yet informal. I felt in full control of my care and very safe. We laughed a lot too!

Dr.Mason was very informative and listened to my needs. She is also very funny lol. She made me feel heard and comfortable. 10/10 experience for sure. Will definitely be going back.

NP Mason is attentive and shows concern regarding your needs. She is very personable and the office atmosphere is welcoming. Happy I found her!

The atmosphere was very welcoming. My concerns were listened to.

Everyone was super nice and down to earth.

Great first visit, the provider was bubbly and easy to speak too. I’m hoping she will get me back on track. The provider seems to listen better than my past OBGYN.

I felt so welcomed, I’d never had a gynecological appointment before and I was pretty nervous, but she made this a wonderful experience. I felt very safe and seen.

Was one of the best OBGYN I’ve been to. I felt comfortable

Great appointment!

This was by far the best office experience I have ever had!!! First the office is so cute and comfortable you feel right at home . Dr Mason was so helpful and welcoming she made it so easy to talk to her regarding my concerns. I already recommended my sister will definitely be spreading the word

Always a great experience. Love it there.

The care I received was top tier. I appreciate the honesty and knowledge that was shared with me while I was in the office.

a pleasant visit as always! Thank you!

Right when I walked in, I felt comfortable and the environment was very welcoming. The front desk staff was friendly and quick to check me in. The wait time was a little longer than expected, but it wasn’t a deal breaker. Dr. Letrice was very professional, a great listener, and friendly. The staff upstairs that did my blood work were so social and friendly as well, overall I was very pleased with this clinic. I will be coming back.!

Wow I cannot thank Letrice and her team enough for such a phenomenal experience. From the moment I stepped into the threshold of their facility I was met with kindness and a phenomenal atmosphere. No judgement no bad vibes just wonderful informative Black health care in Houston Texas. I am grateful to have found Letrice when I did.

I had the privilege of being cared for by Letrice Mason, and I can confidently say that she is an exceptional healthcare provider. From the moment I stepped into her office, I felt welcomed and at ease. Letrice is not only highly knowledgeable but also deeply compassionate, ensuring that all my concerns were addressed with patience and understanding. She takes the time to explain medical issues thoroughly, making complex information easy to understand, which helped me feel informed and empowered about my health. Her professionalism is matched by her genuine care for her patients, creating an environment of trust and comfort. If you're seeking a provider who is attentive, skilled, and truly dedicated, I highly recommend Letrice Mason. She exemplifies the highest standards of patient care.

Great experience, waiting time, and staff.

The atmosphere was very comforting and the doctors did their part to keep that calming energy flowing. Will definitely return and recommend Her Down There to my friends!

Letrice made me feel very comfortable during our visit. She addressed all my concerns. I will be returning.

Always a great experience at Her Down There! The staff is friendly and Dr. Mason is very thorough and answers all of my questions.

So welcoming and sweet. I love coming here

Everyone was kind and informative, I was seen at the time of my appointment. I felt heard and understood regarding my concerns, and I look forward to continuing a relationship with them. The communication was clear, I didn’t leave with more questions. Thank you!

Letrice Mason is Heaven Sent!!! She also answers any questions or concerns I may have. She is also very relatable and honest !

Letrice is a blessing..Of course this is an intimate moment but she really makes it light in guiding you through your healing journey. I am so grateful to be in the care of such a beautiful soul. the staff is amazing , they too share the gift of miracle working. We love when everybody shows up, Thats why this office is thriving

I had no waiting. I got in and out. Friendly staff. Very professional.

Kortni was very knowledgable and made me feel comfortable. I truly enjoyed my experience and happy to have found a location just for me.

Very welcoming staff and everyone is super knowledgeable and supportive. They actually listen to your concerns and do a great job explaining what’s going on and next steps. I highly recommend!

Very dissatisfied and disappointed scheduled an appointment spoke to someone by phone and email and would not see me as told. Very unprofessional and didn’t even speak to me alone did it in the office while other ladies were there.

Dr. Mason is the absolute best! I refer all my family and friends to her!

Absolutely love Dr. Jordan! She has amazing bedside manner and takes your concerns into account while offering you the best solution for your health needs. 10/10 recommend! Go see her!

Professional, knowledgeable and helpful!!

Very satisfied every time. Always informative and willing to answer all my questions and concerns

So blessed to have found someone who understands my needs and concerns! Thank you! You rock!

Letrice was kind, quick and made the appointment easy! I would certainly recommend.

I started seeing Letrice when she was off of Fannin and kept seeing her when she made her own business. She has great bedside manner and she is always informative and thorough with her work and makes sure that I am doing well physically and mentally. I always recommend friends and family to her she is great! Her staff is very diligent and quick to get back to if I leave a voicemail

Amazing staff!

I had the pleasure of being seen by Letrice and I can say that I’ve never felt more seen, heard, and comfortable with a provider until seeing her! I loved that she listens to my concerns and took immediate action. Everyone working in the clinic were all very kind as well! The level of care, customer service, and convenience is unmatched! Highly recommend being seen here at Her Down There.

I’m a new patient. I felt very heard and seen The doctor created a great plan for me to go forward with what I need and I’m excited to be a patient here.

Dr. Mason and her team were very welcoming! It was my first time in her practice and I felt like I'd known them the second I walked in. Her team is great! They will be seeing more of me!

What an amazing experience! Dr. Mason was like sunshine! So sweet and kind and caring. So attentive when I talked. She actually listened! Her expertise and compassion is evident. If you are looking for a caring, knowledgeable OBGYN look no further! I can’t sing her praises well enough in this little review. I’m not forgetting the rest of the staff either. They were wonderful as well. Highly recommend!

I had a very pleasant experience this morning when I entered the office of her down there, the office was bright and welcoming. The office staff was extremely friendly, and the doctor was pleasant and informative. I would highly recommend them for anyone they want to have a pleasant experience and would like to have their needs addressed, and be able to get in and out without waiting all day!

I appreciate the professionalism and attentiveness.

Letrice is the BEST, I’m so glad I finally had my opportunity to visit with her, I love it, this is my new OBGYN, keep being GREAT Letrice!!!!

Kortni Jordan is amazing she helped me find out that I had fibroids which I had terrible periods. I went to several different doctors. Nobody knew what was going on with my period. She was the one who did ultrasound to see that I have fibroids and I got removed. My period amazing no pain or nothing since I’ve got fibroids removed so I’m thankful for her.

Now Ms. Gworlz, yall know I absolutely LOVE and ADORE Her Down There and everything yall do for me. Please don’t ever change

Dr. Mason was so friendly and helpful! She explained all of my options and helped me pick what would work best for me and my lifestyle.

Letrice Mason And her staff are absolutely amazing. I found this place, not too long ago and they make you feel like you’re part of the family. They are so patient and explaining everything to you and during the procedure as she’s teaching students, she also takes the time to make sure that the patient understand what’s going on and answer any questions she’s so thorough and her explanations 100 out of 10 would recommend to all of my friends and family. I will continue to be a patient of hers for a long time!!

Letrice was incredibly understanding, she analyzed my situation right away and gave me apt advice, I’m so glad i came in touch with her.

I adore LeTrice not just as a clinician but as a person. She’s relatable and knowledgeable!! I feel she’s guiding me to the absolute best of her ability. I highly recommend because she knows and she cares!!

She has awesome disposition and excellent bedside manner. She is very informative while showing that she cares.

Amazing experience overall. From intake, voicing my concerns, and treatment provided by the Doctors & staff. I highly recommend you pay Dr. Kortni Jordan and her team a visit! This will be my PCP moving forward.

Great experience. Answered ALL my questions and my follow up questions. Helped me to understand more about my body and how to take care of me.

Very Welcoming, in the past I’ve had subpar & terrible experiences regarding anything medical and I felt seen and heard by Letrice during my visit. Every question I had she was all ears & didn’t blow off any concerns I had. Like I’ve had in the past. She really brought a lot of things into prospective for me, I literally cried when I got into the car. Her and the staff were professional & personable throughout the entire process. RECOMMEND! Any & everyone to visit. ESPECIALLY when you’ve gone so long not being heard!

I am a new patient, and I am so thankful I found Her Down There and Dr.Mason. Everything about my visit was amazing. I felt seen and understood by her. All the staff made me feel welcome and comfortable despite my nervousness. The best doctors office I've been to yet. ❤️

Very satisfied with the office, the office staff and the doctors bedside manners would refer others to this facility.

Dr. Mason is such a great listener and so welcoming. She’s very knowledgeable and up to date in the field. I am thankful for her care.

I highly recommend the services I received from Kortni. The office is warm and inviting. The service was speedy and efficient. The follow up instructions I received were detailed and included a video.

I am SO very pleased with the service that I receive from Letrice Mason. I love Her Down There!

My experience was amazing. From the moment you walk in the office, smells and looks pleasant and the staff is very welcoming. Dr. Mason was fantastic, great-listener, & provides excellent amount of quality time with her patients. Very informative and resourceful. Will continue to visit!

Really supportive and friendly staff

Letrice Mason is so friendly and really makes you feel comfortable.

The staff is very friendly. Letrice Mason was very attentive and addressed all my concerns and ordered tests to get to the root of my issues.

Kortni is a great provider who makes you feel taken care of! 100% recommended.

Kind and friendly office, with a personable, gentle and knowledgeable doctor. Highly recommend!

I was hesitant about scheduling this appointment but Ms Kortni made me feel so welcomed. We talked like girlfriends about everything women’s health, weight loss, and fertility. Great bedside manner! She changed my BP meds and I’m already seeing the difference! After months of trying to get a GLP1 med approved by my insurance, I’ve finally been successful! Make sure you sign up for Patient Fusion so you can communicate when needed with your NP!

Very kind, caring and humble. Since she walked in the door wanted to address any concern I had and very enthusiastic. Made me feel very comfortable

I love Letrice, heard you out and helps fix your issues!! Also got a fast appointment that was super convenient for me

I felt so welcome and seen, the office was clean and have a pleasant atmosphere! This is my new obgyn ☺️

I had an absolute amazing experience! The second I walked in everyone was very warm & inviting. The doctors were personable, friendly, and made me extremely comfortable. She talked me through the whole process and this was the most smooth women yearly exam I have had. Will 100% be back!!!

Letrice is awesome!! So kind and understanding and ready to listen and help.

Letrice is so great!!! She always kept it professional and honest and I love that. Its hard to find medical professionals that actually love what they do n wants to help others. But I have with Her down there n Letrice Mason.

Kortni is amazing and so sweet! She truly listens and cares about you! My health has improved so much and I’m grateful to have an amazing provider by my side! The staff is amazing and so sweet as well!

I had a very positive experience at Her Down There! Kortni, listened to my concern and questions. She answered my questions and addressed all of my concerns. Not only that, I was seen immediately! The staff was very nice and answered my questions..

The experience was amazing from start to finish! I recommend my physician to anyone that will listen! She’s amazing!

I was disappointed that you are no longer located in Arlington, TX, but satisfied with my visit and getting my medicine refilled for a year.

Awesome experience! Everyone was so welcoming and I felt so safe!

I am grateful to have found Dr. Kortni and Her Down There. I have been able to get my health issues addressed quickly with concern and care that I wasn't able to at other practices. Highly recommend!

Loved my visit. Everyone was very welcoming

The office has a great staff, comprehensive care, & affordable self-pay pricing!

I can’t say enough positive things about my experience. I will happily be seeing Nurse Mason going forward for my feminine health needs. I have already recommended her to others after my first appointment.

Best experience I have ever had with a doctor. Knowledgeable, kind, informative, and willing to go the extra mile to help in growing our family.

Her Down There was easy to book a quick appointment. Letrice has a wonderful bedside manner. She was quick to understand the issue. This is a lovely practice, and I always feel well cared for. Will continue to use them for my "lady bits" needs.

Personable, friendly, knowledgeable & professional with a genuine smile. A safe space for personal needs. Office staff & L. Mason are truly amazing. She has been meeting my well womans needs for several years. I’m so glad it has a smooth transition.

It has been a long time since I have felt comfortable going to a gyno and one that can handle my HRT as well. I am looking forward to my visits! It’s already been life changing.

She is so personable and kind and the exam was so quick and painless, I couldn’t have asked for better!

Very friendly and professional

Love your bedside manners. Makes you so comfortable such a great humble person! Thank you!

Her Down There, Letrice Mason and the entire team are an exceptional group. They offer the old school care, where they take the time to truly know you and offer wholistic long-term solutions. I actually had an issue that I had been dealing with for years and had seen many different physicians that told me that it was just something I’d have to deal with. Letrice identified that it was something treatable early on and I now have a much better quality of life because, in one treatment, it was completely resolved! Highly recommend her and her entire team! They are the exception to the rule of impersonal care that is now the disappointing standard.

Ms. Mason is absolutely amazing. She's personable yet professional and does everything necessary to help her patients and that is all a woman could ask for when she visits the doc.

A very kind person and willing to answer all questions

So nice! Love coming to this clinic

NP Mason and her staff were welcoming, and courteous. Their upbeat positive vibes brought an element of lightheartedness to an experience that might otherwise have been wrought with tension. Instructions were given with clarity and consideration. Questions were answered with thoughtfulness and compassion. Preventative measures were suggested and discussed at length. Facilities were clean and inviting. From the pop-art street sign, to the elegant waiting area, the well-appointed clinic is comfortable and engaging.

This was my first visit with Letrice and with this provider, hands down the best Well Women’s experience. Fabulous ambiance.Definitely not your average well women’s exam. Imagine a posh and modern home with chandeliers. Amazing staff. Gentle care. Letrice was very knowledgeable, informative and overall had a warm proactive approach to health. I will be coming back. Thanks Letrice !

Amazing service! Everyone was super nice and took their time to listen to my concerns

My Doctor is the best and so intuned with my personal health needs. Always responds back in a timely manner on the patient fusion chart. I highly recommend this office for your OBGYN needs and more!!!! Kudos to this all girl team....

My first visit was quick, efficient, and reassuring. Fastest and easiest Pap smear test ever! Every question I had, the doctor took time to listen and answer.

The overall experience was great, I would have liked if a Pap smear would have been discussed.

The visit was not BAD but not great. I spent maybe 5 minutes with the doctor and I just feel like I’ve gone to other female doctors and got more out of it or information. I wouldn’t necessarily recommend her down there. I just have had a better experience with planned parenthood and they were more reasonable on pricing for someone paying out of pocket. They did recommend an ultrasound for 179$ but I was able to find quite a few places that charged 115-125$. It was very cute.

When I say I love my NP! She listens to me and my concerns! Takes the time to review my blood work and discuss with me and make sure any recommendations she makes , I am comfortable and willing to do! I love she tells me like it “T I IS” as my grandma would say! Thanks so much, I can say without hesitation I love my NP!

Always look forward to visiting Her Down There. My experience is personalized and takes care of the need at hand. Excellent service, lovely office...just all around the best! Dana R.

Amazing experience. Letrice and her staff were really nice and made me feel very comfortable. She was so patient and listened to all my concerns. I actually felt like I could open up to her. I would definitely return.

Knowledgeable & thorough

Letrice was super kind and very engaging and informative

This was my first time in the office and both the nurse and doctor Kortni were very please. My exam was easy and comfortable! I would recommend this office to ladies especially those of color.

Best experience! Always caring and very thoughtful. I love her attention to detail

Everyone was warm and friendly! Definitely made me feel comfortable

Letrice is amazing! I felt like she was my new bestie. What I was worried to ask about didn’t feel embarrassing or shaming at all. She made me feel very seen and understood. I am a plus size woman, and I have had a lot of negative doctor experiences. She made me feel safe, with no shame or pressure about my size. I am SO glad I found her!!

She was nothing short of amazing. She took her time to explain in depth so that I could understand fully all of the answer to my questions. It’s nothing like having a black OGBYN the experience is so personal, heartfelt and not comparable to any other.

Easy and amazing. For a first time visiter to any obgyn she made me feel very comfortable and she was super easy to talk to.

She took the time sit and discuss my concerns. I have already referred her to all my friends. Not many take the time to discuss hormones. I’m excited about next steps.

She was professional, informative and honestly felt like I was talking with a friend instead of a doctor and that made me feel comfortable in asking any questions.

Fast, clean, and knowledgeable!

I work in health care and insurance arenas. Traditional doctors are not open to treating patients as partners in managing one’s heath care. That’s why I am now a patient of NP Latrice Mason. Focused on me and my needs. And I am ve Ty satisfied patient

Always an amazing experience. The practitioners are relatable and make you feel heard!

Letrice is just simply amazing.. from empathy to patient outcomes and treatment I always feel completely comfortable and taken care of!

Always friendly and professional. Extremely knowledgeable and able to answer all my questions.

The experience is always top tier. I love how concerned Letrice is and I can tell she really cares about the wellbeing of her patients/clients. I'm thankful that I found Her Down There!

Firstly,Thank you so much Kortni for making me feel heard and understood throughout my appointment. Thank you for not rushing my me and listening to my concerns. You did an excellent job explaining my care going forward! I appreciate for making me feel comfortable and hearing me out. 10/10 will recommend! Thank you!

I’ve never felt so comfortable with a deep sea diver in my life! Everyone in the office is very welcoming, funny, and helpful.

I’ve been seeing Letrice for about 3 years now and I’ve never had a bad experience! I refer her to all of my friends who are seeking a professional in women’s health and want someone with a more personal touch.

Absolutely amazing! I went in for an IUD removal and women’s wellness check. I saw Kortni and she was so funny and kind! The set up of the office was so lovely! She even played music to help me feel at ease since I was nervous. My procedure went well. She was very gentle and quick. Highly recommend!

It was amazing and it felt very welcoming

They were friendly and nice, perfect if you tend to have anxiety over appointments

My experience was amazing! Letrice is a wonderful person and Doc. She made me feel comfortable, educated me every step of the way, and gave me multiple treatment options. 10/10 would recommend.

Love Letrice's energy and the vibe of the whole building. She makes me feel so comfortable and well informed. I love that the office is modern looking and smells great everytime.

Love the atmosphere of the office, the staff and doctor were very polite definitely would recommend

Letrice is the BOMB.COM

Letrice is so personable and thorough in talking with her about options for any situation. She always gives several different ways to treat a problem so that you end up with a choice that is most comfortable for you. Will definitely recommend!!

Letrice is so knowledgeable on the female anatomy, and all of its nuances! She is always professional, and so easy to talk to about my feminine needs. I have been struggling to find relief for issues relating to menopause for several years now. I had essentially given up, until I casually mentioned my issues to her during an appointment for something unrelated. Just as quickly as she wrote me a prescription, is how fast my symptoms were resolved. You have a forever patient!

Really cute office with a nice staff. I felt really comfortable

She is so personable and makes you feel at ease and comfortable. So glad I found her!

Very kind and professional. I’m not used to health visits but she made me feel at ease and gave me the information I needed in a very understandable way.

Love her she is amazing !

Letrice is always so caring and welcomes you with a smile. She listens to her patients and takes the time to discuss any problems or concerns that they have.

Dr.Letrice Mason is very caring and concerned about her patients

My first time meeting the OBGYN at this establishment was yesterday and omg the place is very welcoming and she is as well. I would definitely recommend anyone to Her Down There.

Latrice ( nurse practitioner) is so amazing! Actually all of the staff are so caring and knowledgeable. Have been going here for over 8 years for various things. Definitely recommend.

Always the best time, conversations, and help with Ms. Letrice Mason. Will always recommend!

Letrice is TOTALLY awesome!!! She is very caring, ALWAYS kind and treats people with respect! I’m VERY pleased with her services she provides.

It was my first time and all the staff was very nice and understanding. Overall they made me feel very comfortable and took very good care of me! Also their office is adorable and made the visit feel personal.

My second visit and it has been another five-star experience. The knowledge and care provided is always on point. Again, I leave feeling confident about next steps in my health care and educated on all things down there!

Wonderful staff, visit, and office!

Personable and professional. Loved the intimacy of the office setup and the friendliness of the team. 10/10 recommend.

I just had my first appointment with Dr. Mason and I was immediately obsessed. She is lovely, very easy to talk to, knowledgeable, and relatable. I feel seen. I could tell that she's actually taken the time look at my chart and knew why I was there. Her staff is fantastic and the office is beautiful. I'm so happy to have found her!

Provider is very personable and kind. Comfortable and nice environment.

Always amazing

Efficient. Knowledgeable. Professional.

I had a pleasant experience as a first timer. Very informative on questions I needed answered. I felt safe and comfortable. Amazing job, will recommend to anyone!

I was able to get an appointment quickly and she really took time to listen to make sure I was getting my needs addressed. Highly recommend!

Hands down best down there care! I felt very comfortable and walked out smarter about her down there! Thank yaz!

First office is super cute! The customer service was phenomenal felt very welcomed. Ms.Letrice was super professional and all ears to my concerns. I highly recommend this black owned office will be telling everyone

I felt welcomed as soon as I walked in. I was treated nicely and enjoyed my wellness appointment. I will definitely be back, and I highly recommend.

Great experience.

It was great

The most amazing care professional I have experienced to date! Nurse Kortni listened to my concerns and had great bedside manner!

She's literally the best and her staff is always helpful!! ❤️

Everyone was kind and considerate. They actually listened to what I had to say and what my concerns were.

Phenomenal service

Words can’t describe how much i love coming here.From the environment down to the care, everything is efficient and well mannered & i feel heard, valued, & very comfortable here.

The professionalism and Knowledge that is provided is unmatched. I was satisfied beyond measure. I highly recommend this great team of doctors to any and everyone in need, of this type of service. Thank you Team you are the Best!!!

She is amazing!

She was such an amazing and caring doctor! She listens to you and will help you the best way that she can! The office is clean and beautiful and the whole staff is amazing. :)

Very friendly and always makes me feel comfortable at my appointments. She always answers any questions I have.

Dr. Lettuce has been nothing but attentive and helpful to my situation. She is solution oriented and always willing to talk through any issues I may be facing. I have nothing but positive experiences with her.

First of all the overall experience was WAY beyond what you were expecting. 1. The whole atmosphere doesn’t remind you of being in a clinical setting but more of a personalized setting catered just for your personal care. 2. The staff were very knowledgeable and professional. 3. I love the fact that they had SATURDAY appointments to accommodate their clients. 4.Your not overcrowded or sitting on top of each other. 5. The physician was very in-depth into your health care needs. 6. The ease of making appointments/receiving feedback to your concerns afterwards is important and they have exceeded this beyond. To close this out I feel that your missing out on a TREMENDOUS experience as well of level of care if you haven’t selected or been seen by the physician her at HER DOWN THERE.

Today was my first visit and i felt so comfortable. This will definitely be HER DOWN THERE new home :)

Latrice is a God sent. So personable and listens to understands. Appreciate her and the practice

Literally feel so comfortable here!

If you want to feel comfortable and welcoming this is the place for you. She took care of all my needs, I could not be happier with the service here.

If you want to feel comfortable and welcoming this is the place for you. She took care of all my needs, I could not be happier with the service here.

Amazing experience and love her attention to detail

Letrice is so kind, love the office space and felt so warm and comforted.

From the time I walked in I knew I was in good hands, the young lady at the front was very nice and friendly, doctor Mason was AMAZING, well knowledgeable, etc I’m glad I chose her

Letrice Mason is the best gynecologist I have ever had. Her and her staff are so kind and empathetic. I have really bad health anxiety and she was so attentive and kind to me. I wouldn’t go anywhere else. I also like how private her practice is, and it makes me feel very comfortable there. Can’t recommend her enough.

The doctor made me feel very comfortable. I do highly recommend.